FAQ for authors and editors

Our goal in building a new digital research platform was to provide academics everywhere with fast, stable and secure digital access to our library of over 110,000 scholarly books and 800,000 journal articles. Our old platform was no longer able to do that because we had outgrown it. It was unable to handle the amount of data and content on the platform and upgrades were taking too much time and effort.

We have not just built a website – we have built a completely new digital infrastructure. The new platform is owned by De Gruyter, enabling us to act independently from service providers. This allows us to react to our users’ and customers’ demands much quicker and more flexibly without huge IT or technology upheaval.

We launched the first version of our platform with the sole priority of getting the fundamental technological base right before adding anything else. In keeping with the fundamentals of lean and agile software development, we built the earliest usable version of our platform that does what it should, without being able to do much else.

This first version is focused on the key functionality of providing access to licensed academic works, which is what the overwhelming majority of our users expect from our platform.

Given a tight project timeframe and an imperative to move quickly, we took the decision to prioritize that over some features and functions that were used by very few of our users. The launch of this first version of our platform is only the very beginning of a much longer journey. With this new platform, which we own, we are finally able to test, upgrade, optimize, experiment and innovate at a fast pace.

We started development cycles right after launch and are now adding functionalities in bi-weekly sprints. Since launch, we have added a webshop and built a new homepage with browse functionalities, both of which we will be constantly improving. Development moving forward will be based on researcher, reader, author and librarian needs as they are reflected in analytics data.

The function to download a PDF flyer that was available on our old platform has been discontinued because of relatively low usage.

Our user experience designers are constantly talking to researchers and authors about what they need and want to achieve and we are designing tools and features to serve those needs. We are updating the website with new improvements on an ongoing basis, so look out for new author-facing functions to make your life easier.

There are two ways to find your publication.

Use the search box to type in the title of your work. We are constantly improving and updating the search function and algorithm based on user data and feedback.

The other way is to go through the ‘My publications’ page. Log in to your account in the upper right-hand corner, then click on 'Login' -> ‘My publications’.

Your publications will be listed there.

The function to recommend a title to a librarian with one click that was available on our old platform has been discontinued because of very low usage. For now, please send your librarian an email with a link to the page of the title you’d like to recommend.

Our user experience designers are constantly talking to researchers and authors about what they need and want to achieve and we are designing tools and features to serve those needs. We are updating the website with new, exciting improvements on an ongoing basis, so look out for new author-facing functions to make your life easier. We’ll keep you posted!

Authors will get an automatic email when their journal article or book chapter in an edited work is published on our website. This requires that authors provide us with their email address during the publication process so that they can benefit from this service.

Book authors will usually get free access to the books they have authored. When the book gets published on our site, they will then receive an automatic email notification and will be able to access the eBook.

The most important information pages about our publishing house are online and you can access them via the footer navigation of our website. You will find information about how to publish your book or journal article with De Gruyter and about our services in abstracting and indexing, as well as our open access programme.

If you still can’t find the information you are looking for, please do not hesitate to contact the editorial department. They will be glad to help with your query.

As part of platform development and improvement, we are currently renewing all our information pages. This will take a while.

Please go to the ‘Contacts for authors’ page via the navigation in the website footer and choose your academic discipline. In the section that opens, click on ‘Visit our subject page’ to find more information about our programme in that area. If you have additional questions, please don't hesitate to contact our editors. Subject pages are available for most subject areas. As part of platform development and improvement, we are currently renewing all our information pages. This will take a while.

If you had a login for our old platform, the username – your email – is still valid. Please make sure you reset your password when you first log in to our new platform.

Since January 31, 2021, access token have no longer worked. Access tokens that users activated before that date on the old De Gruyter website have created subscriptions to content, and access to this content is still available in the ‘My products’ section of our new platform. Please log in to your account in the upper right-hand corner and click on ‘My products’.

Access tokens that were not redeemed before January 31, 2021, will no longer work.

With our partner LibLynx, we are working on a new function to grant access to particular user groups, which will eventually replace the old access token function. This will take a while.

The function to download a high-resolution version of book covers that was available on our old platform has been discontinued because of very low usage. If you need a copy of your book cover, please contact your editor.

Our user experience designers are constantly talking to researchers and authors about what they need and want to achieve and we are designing tools and features to serve those needs. We are updating the website with new, exciting improvements on an ongoing basis, so look out for new author-facing functions to make your life easier. We’ll keep you posted!

To get access to the PDF, please register on the website with the email address you used for your communication with us. If you already have an account, please log in with that email address and password. Your email address is connected to the journal articles for which you are the corresponding author or the chapters in an edited work you have authored. It is also used to set you up for access to any other work you have authored. You can either search for your authored content and access it from the search result, or you can go to ‘My publications’ after you have logged in and download the PDF from there.

If you are unable to register or log in to your account or you don’t have access to the content you have authored, please get in touch with our customer service team at service@degruyter.com.

Please access your ebook via the ‘My publications’ page. Log in to your account in the upper right-hand corner, then click on ‘My publications’. Your publications will be listed there. If you’re logging into our new platform for the first time, you will need to reset your password.

If you have problems accessing your ebook or online journal, please contact our customer service team at service@degruyter.com.

Please use our contact form to send your proposal. This will get forwarded to an editor and we will be in touch. Alternatively, our editors listed on the contact pages will be glad to answer any questions you have about submission.

Manuscript guidelines and style sheets for book series and products will soon be made available again on our website. In the meantime, if you can’t find what you're looking for on the book series or product page, please contact our editorial department.

De Gruyter has launched a new web shop. It allows researchers everywhere to purchase both print and digital versions of our titles directly on our website degruyter.com.

As a De Gruyter author, you are eligible for an author discount of 30% on all De Gruyter books.

You can now buy titles at this discounted rate directly on our website by using your discount code.

Here’s how to redeem your discount code on degruyter.com:

1. On the product page for the title that you would like to purchase, click on “Buy” and make sure to pick the format of your choice (Hardcover, Paperback, PDF, EPUB).
2. In the shopping cart that appears, click on “Add coupon” and insert your coupon code. The discount will be applied to your purchase price.
3. Log in to your De Gruyter account or register a new account and log in to continue to checkout.

Our web shop accepts the payment options Paypal, Visa and Mastercard.

If you have any problems or questions while applying your discount in the web shop, please contact: service@degruyter.com

If you have ordered through the web shop and have a question about your order, please contact orders-books@degruyter.com.

Our goal in building a new digital research platform was to provide academics everywhere with fast, stable and secure digital access to our library of over 110,000 scholarly books and 800,000 journal articles. Our old platform was no longer able to do that because we had outgrown it. It was unable to handle the amount of data and content on the platform and upgrades were taking too much time and effort.

We have not just built a website – we have built a completely new digital infrastructure. The new platform is owned by De Gruyter, enabling us to act independently from service providers. This allows us to react to our users’ and customers’ demands much quicker and more flexibly without huge IT or technology upheaval.

We launched the first version of our platform with the sole priority of getting the fundamental technological base right before adding anything else. In keeping with the fundamentals of lean and agile software development, we built the earliest usable version of our platform that does what it should, without being able to do much else.

This first version is focused on the key functionality of providing access to licensed academic works, which is what the overwhelming majority of our users expect from our platform.

Given a tight project timeframe and an imperative to move quickly, we took the decision to prioritize that over some features and functions that were used by very few of our users. The launch of this first version of our platform is only the very beginning of a much longer journey. With this new platform, which we own, we are finally able to test, upgrade, optimize, experiment and innovate at a fast pace.

We started development cycles right after launch and are now adding functionalities in bi-weekly sprints. Since launch, we have added a webshop and built a new homepage with browse functionalities, both of which we will be constantly improving. Development moving forward will be based on researcher, reader, author and librarian needs as they are reflected in analytics data.

If you had a login for our old platform, the username – your email – is still valid. Please make sure you reset your password when you first log in to our new platform.