Customer Service
Please have a look on our FAQ pages. If you can’t find your topic there, our customer service is here to help you. Below you can find an overview of all customer service contacts by region:
General Enquiries
Customer Service Germany, Austria, Switzerland
Customer Service Asia-Pacific
Customer Service Europe, Middle East and Africa
Customer Service Pschyrembel
Customer Service Americas
- Tel.:
- +1 (617) 377-4394
- E-Mail:
- service@degruyter.com
- Tel.:
- +1 (857) 284-7073
- E-Mail:
- service@degruyter.com
- Tel.:
- +1 (617) 377-4382
- E-Mail:
- service@degruyter.com
- Tel.:
- +1 (857) 284-7073
- E-Mail:
- service@degruyter.com
- Tel.:
- +1 (617) 377-4392
- E-Mail:
- service@degruyter.com
- Tel.:
- +1 (857) 284-7073
- E-Mail:
- tim.rudman@degruyter.com
Sales Operations / Consortia Support
- Tel.:
- +49 (0)30 26005-102
- E-Mail:
- service@degruyter.com
- Tel.:
- +49 (0)30 26005-102
- E-Mail:
- service@degruyter.com
Ebook and print book orders
HGV Hanseatische Gesellschaft für Verlagsservice mbH,
Teichäcker 2,
72127 Kusterdingen
Orders Germany, Switzerland, Austria / Europe, Middle East, Africa / Asia-Pacific
Tel: +49 (0)7071 9353-55
E-Mail: orders-books@degruyter.com
Subscription orders: Journals and databases
HGV Hanseatische Gesellschaft für Verlagsservice mbH,
Teichäcker 2,
72127 Kusterdingen
Orders Germany, Switzerland, Austria / Europe, Middle East, Africa / Asia-Pacific
Tel: +49 (0)7071 9353-65
E-Mail: orders-journals@degruyter.com
Accounting queries
HGV Hanseatische Gesellschaft für Verlagsservice mbH,
Teichäcker 2, 72127 Kusterdingen
Orders Germany, Switzerland, Austria / Europe, Middle East, Africa / Asia-Pacific
Tel: +49 (0)7071 9353-75
E-Mail: accounting@degruyter.com
Orders Americas – print books (excluding Arts and Architecture), and individual ebooks
TriLiteral, LLC
print books (excluding Arts and Architecture titles), individual ebooks - Americas region
Tel: +1 (800) 405-1619
E-Mail: orders@triliteral.org
Orders Americas – Arts and Architecture print books
Ingram IPS
Arts and Architecture print books - Americas region
Tel: +1 (800) 277-6305
E-Mail: ips@ingramcontent.com
Webshop order queries – individual customers
HGV Hanseatische Gesellschaft für Verlagsservice mbH, Teichäcker 2, 72127 Kusterdingen
E-Mail: orders@degruyter.com
Americas Library and Trade Customers
Sales Operations Americas
E-Mail: salesopsamericas@degruyter.com
Arts and Architecture print titles – UK trade customers only
Marston Book Services, Ltd. 160 Eastern Avenue, Milton Park, Oxfordshire OX14 4SB, UK
Tel: +44 1235 465527
E-Mail: trade.orders@marston.co.uk
Orders Americas – databases and journals
Sales Operations Americas
E-Mail: salesopsamericas@degruyter.com
