Exploring How Personalization and Source Expertise of Information from Healthcare Chatbot Affect Users’ Health Beliefs and Usage Intention

Exploring How Personalization and Source Expertise of Information from Healthcare Chatbot Affect Users’ Health Beliefs and Usage Intention

Id: 446

Authors: Yu-li Liu (Department of Media and Communication, City University of Hong Kong), Wenjia Yan (Department of Media and Communication, City University of Hong Kong), Bo Hu (Department of Media and Communication, City University of Hong Kong), Zhuoyang Li (Department of Media and Communication, City University of Hong Kong), Yik Ling LAI (Department of Media and Communication, City University of Hong Kong),

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