WhatsApp Messenger 12+

I absolutely adore this app. It keeps me connected with my friends and family at all times. The chat features are amazing. One of the features I love about WhatsApp is the saving a chat message which has the star icon. I use it all the time to save important and special sweet messages from my friends and family. WhatsApp even lets me look at all the saved messages in that conversation under the contact which I really appreciate. WhatsApp settings are very easy to get around with and with no problems. Another feature I love is the Preview feature. When I’m going to a public place where I could possibly forget my phone somewhere and I don’t want my messages to be seen or in another case I want privacy I use that feature. I also like the customizable sound notifications for each contact. I absolutely am grateful for this app!

Just to clarify I have been using WhatsApp for several years, if I had to guess it would be over 4 years, I have plenty of friends that use it and swear by it but I cannot fathom how frustrating it is to use sometimes. I came on here to express one thing and one thing only.

Many of my colleagues use this app to video chat and to send text. I have added many contacts using WhatsApp however when I try to send a message or call these new contacts i am left with only inviting them to use the app, rendering the app completely useless at times. Allow me to specify my problem.

Say for example I added a new phone number in my contacts list. I close the app to then open WhatsApp, I try to search for the new contact. I find the name, but when I try to send a message the only choice I have is to invite. This is mostly frustrating when I first add someone but I have contacts from a year ago that still need an invitation when they so clearly use the app on a daily basis. As long as this problem persists I don’t see myself using the app long term, if it wasn’t for this issue I would be ecstatic about the development. For now I’m disappointed and at a loss of words for how I would feel going forward.

My account and multiple people I work with all had our accounts hacked on the same day. WhatsApp claims that when you verify your phone number, any accounts still logged in on other devices will automatically log off, and they will have to verify your phone number. This is not true, for the people that hacked our workplace was still able to use our numbers and impersonate us. We have screenshots and a record of the times on Reddit. Not only did they take over our phone numbers, but they also changed the six-digit security pin and the emails associated with our accounts.

Customer support does not exist. There is nobody to talk to. You can send an email, but you’ll get an automated reply. They said that you could wait seven days to log into your account without a six-digit pin and delete your account that way. So while you wait the seven days, they have full access to your account and number.

WhatsApp is only end-to-end encrypted, meaning all messages are stored on the device that initially sent the message. Everything else can easily be exploited to gain access to your account. This severe security flaw has been used repeatedly with the addition of zero customer support.